Your phone is a complicated piece of equipment. Sure, it’s small, and it
appears relatively simple on the outside, but a lot of little things can go
wrong. We don’t want to scare you, though. Most of the problems you will
encounter are pretty simple to resolve. This chapter covers a few of the basic
problems you might encounter and helps you take some steps to fix them.
Anything can break. Even going back to the tin cans connected with
string that you might have used as a child, problems happen. If the string
broke, you couldn’t hear the other person. Technology is no different. As
technology gets more advanced, often more individual components can have
problems. Hardware issues can take several different forms.


 My Phone Is Damn Slow

If you’ve been using your phone for a while, you might notice that tapping
an icon or pressing a button doesn’t work as well as it used to. You might tap
the Browser picture and have to wait a full minute for the browser to open.
Or you might press the Home button while browsing the Internet and have
to wait for what seems like forever to return to the home screen.
The most common reason for this is that a program on your phone
isn’t releasing resources properly.That sounds kind of complicated, so let’s
explore it a little bit. Your phone has a limited amount of memory. Think of
memory as a bowl of pebbles. Every time you use a program (such as Gmail
or the browser), that program takes a handful of pebbles from the bowl and
uses them to do things such as display text on the screen. Usually, when
you close a program, it puts all those pebbles back in the bowl. However,
sometimes the program holds onto those pebbles. If you have too many
programs holding onto their pebbles, the bowl eventually will be nearly
empty. If the bowl is nearly empty, any new program won’t be able to grab
enough pebbles to run well.
This problem has a couple of resolutions.The easiest solution is to simply
reboot your phone. Rebooting is the technical term for turning the power off.
If this does not resolve the slow response time, a recently installed program
probably is causing your phone to run slowly. Start with the last application
you installed, and uninstall it. To uninstall an application, follow these steps:
# Tap the Application tab, and then tap Settings.
#  Tap Applications.
Tap Manage applications to display a list of all currently installed
applications.
#  Tap the most recently installed application.
#  Tap the Uninstall button to uninstall your application.
# Tap OK if you want to uninstall the application or Cancel if you’ve
changed your mind.
After you uninstall one application, reboot the phone and see if the phone
performs better. If not, uninstall the next most recently installed application,
reboot, and try again. If, after uninstalling a handful of applications, your
phone still isn’t performing well, you might need to completely reset the
phone.





My Phone Crashed

You were in the middle of a call, or you were playing a game or browsing
the Internet, and all of a sudden the phone just shut down without warning.
What’s up with that? Well, there’s no way to know for sure, but the most
likely explanation is that a program running on the phone did something
it wasn’t supposed to. Often this happens when a program tries to tell the
hardware to do something it can’t do.
Unfortunately, there isn’t much you can do about a crash other than just
power the phone back on. As soon as the phone turns back on, try to repeat
the action you were taking when the phone shut down. If it shuts down
again, there is probably something wrong with the application you were
using. In other words, you’ve probably encountered a bug. Either uninstall
the application, or see if an update is available for it that fixes the problem.
If the phone keeps crashing when you do something simple like making a
phone call or opening the Google home page in the browser, you might need
to reset the phone.




My Phone Won’t Do Anything

Are you pressing buttons and nothing’s happening? Have you tried to call
your mobile phone from a land line and it doesn’t ring? What do you do?
Well, the simple answer is that you need to reboot your phone. Follow the
normal steps to reboot your phone. If those instructions don’t work, you’ll
have to remove the phone’s back cover and then remove the battery. Leave the
battery out of the phone for at least 30 seconds, and then reinsert the battery
and replace the back cover. Power the phone back on again; everything
should return to normal. If not, you might need to reset the phone.


I Dropped My Phone in Water

Take a random poll of your friends. Chances are, at least one of them has
dropped his or her phone into some kind of liquid. Hopefully, the liquid
was clean water, but we both know people who have dropped their phone in
rather unmentionable places.
So what do you do if your phone comes in contact with water? (If you
dropped your phone into some other liquid, like a glass of coke, it’s almost
surely dead.) Well, there are no guarantees that these steps will work, but if
you follow them, they will give you the best chance of being able to use your
phone again:
# Immediately remove your phone’s back cover and battery.
# Set the phone, battery, and cover on a dry, lint-free towel.
# Do not touch the phone for three days.
# Has it been three days? No? Don’t touch the phone. Really.
#  Put the battery back in the phone, replace the cover, and try to power on
the phone.
#  If the phone doesn’t turn on, or behaves oddly, you can remove the battery
again and leave the phone for another two days.
If, after the full five days, the phone still doesn’t work, it probably never
will. Electronics don’t respond well to water, and they do even worse if
submerged in most any other liquid. However, unless your phone shorts out
when it is dropped in the water, it is very possible that after the phone and
all of its internal components dry completely, the phone will work just fine.
We recommend three to five days of drying time. 


 Resetting Your Phone


Not to sound like a broken record, but if your phone crashes, or locks up
(stops responding to anything you do), or just runs slower than you can
stand, and the previous procedures don’t fix the problems, you probably
need to reset it. This should be used only as a last resort, because you will
lose all installed applications and all custom data stored on the phone. Any
information that you have stored in your Google account, such as your
contacts and email, will still exist in your Google account, but you’ll have to
set up the phone again to synchronize that information to your phone.
To reset your phone, follow these steps:
#  Power off the phone by pressing the red Hang Up button.
# After the device has powered down, hold down the Home key and press
the red Hang Up button to restart the phone. Keep the keys held down until
you have a screen that shows a picture of the phone and the exclamation
warning.
#  Slide open the keyboard and press Alt+W.
The phone should reboot. It will be just like you took it out of the box.




0 comments:

Post a Comment

 
Top